8 March 2019

Windows 10 - Spinning icon with blue background (lock screen issue)

Possible solutions/causes:

  • Don't have any devices (USB, HDMI, etc.) connected during boot
  • Press Enter / click left on mouse multiple times in succession until the lock screen comes back
  • Run sfc /scannow
  • Run DISM /Online /Cleanup-Image /RestoreHealth
    • To shrink the disk, run Dism.exe /online /Cleanup-Image /StartComponentCleanup /ResetBase
    • Dism.exe /online /Cleanup-Image /SPSuperseded
  • Disable startup items - Autoruns
  • Disable Windows telemetry e.g. OO ShutUp10 or reclaimWindows10.ps1
  • Windows Event Logs
  • Antivirus logs