12 December 2015

Webroot SecureAnywhere / Internet Security Complete Review


  • Doesn't have a true firewall, it's just a 'web shield', so there is no application, network or port blocking. Windows Firewall is having to take care of this instead.
  • Should be able to install without entering a serial number to start a trial
  • No way to disable pesky notifications about non-product features
  • In Windows 8.1/10 it should use the native borders and close buttons
  • Advanced settings could do with better organisation e.g. System Optimizer is just an endless list
  • Exclusion list ‘Block/Allow’ should allow whole folders to be excluded
  • System Optimizer - does not take into account multiple users
  • Confusion over product name - Internet Security Complete / SecureAnywhere
  • System Analyzer reported issues however still said 100/100 for the score
    • System Analyzer checked for fragmentation even though the O.S. is installed on an SSD
  • Failed to detect threats inside multiple different ZIP files where the threat was in the root of the ZIP and there was no password protection and the scanning level was set to maximum
  • No possible way to create an exclusion from the Quarantine screen
  • No English localisation option
  • My Account screen does not show the original email address you provided during install but the website to register for the Backup service does
  • Threat log does not report the type or name of threat detected
  • No Anti-Theft protection for desktop device
  • Application silently created a local, non-administrator guest account with a random string username but did not mention or explain this and did not delete the user account when application was uninstalled
  • Installer extracted to C:/Users/username/AppData/Local/lptmp542095362 - however was not cleaned up after reboot or uninstall. Files should have been created in native user temp folder instead (Local/Temp)
  • No option for operating system recovery ‘rescue disk’
  • Mobile website is not intuitive or mobile-friendly
  • Mobile version requires account to have already been created and does not provide link to create one
  • Mobile version UI design is very archaic and not in line with Material Design


  • Very fast installation/uninstallation and no reboot needed
  • Responsive UI
  • Sandbox could be very useful
  • Quickly quarantined file writing detections